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Counseling Info

Counseling Info

NEXTERA 1:1 상담

NextErapursues a shared growth underits partnership.

Guidance on Counseling on the Phone

Operating Hours of Customer Service Center
9:30 a.m. ~ 5:30p.m. (Lunch Hour: 11:50a.m. ~ 1:00p.m.)
Excluding weekend (Saturday and Sunday) and legal holidays and vacation days
Customer Counseling Procedure

  • Inquiries
    Reception
  • Person in Charge
    Confirmation
  • Relevant Contents
    Dealing
  • To each Customer
    Notifying
  • Customer Inquiry
    Completion
Contact No. of Customer Service Center
1566-3982

▶ All kinds of inquiries on products, inconveniences of each client, sugestions and inquiries on how to deal with, etc., shall be consulted.

Information on Catalog Delivery
If you ask us to send some catalogs face to face or on the phone of the customer service center, the relevant catalogs shall be delivered to you.
Information on Online Counseling

▶ If you use the Face to Face Counseling service, we will contact to you right away after the person in charge checks it.

Face to Face Counseling

Face to Face Counseling

  • Shop Name
  • Name
  • Position
  • Contact Number
  • E-mail
  • Contents
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Privacy Policy

NextEra Co., Inc. notifies and guides the following contents under the relevant Acts and Decrees regarding to dealing with the information of a company, a group and a person in ways of collecting and using, etc.

1. Purposes of using the Collected Information: Counseling and Progression
2. Collected and Used Items: Shop Name, Name of each person in charge, Position at the Shop, Contact Numbers, E-mail Address and the Contents of Counseling
3. Period for Holding and Using: 6months after finishing a counseling, such information will be deleted right away whenever the relevant provider requests.
4. Person In charge of Personal Information: Tel: 1566-3982, E-Mail: admin@nextera.kr

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